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Activeted-443772-2026

Call Center Services for Stuttgart Public Transport AG

SSB is seeking experienced call center providers for comprehensive customer service, including 1st/2nd level support and advice on public transport, tickets, and mobility services. The contract runs from 2027 to 2031 with extension options.

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CONTRACTING AUTHORITY

Name

Stuttgarter Straßenbahnen AG

City

Stuttgart

Country

DE

CLASSIFICATION

Procedure Type

neg-w-call

Contract Type

Services

Main CPV

79512000, Call centre.

Other CPV

79510000, Telephone-answering services.

ADDITIONAL DETAILS

EU Funded

Yes

Suitable for SMEs

No

Electronic Submission

allowed

Legal Basis

32014L0025

DEADLINES & TIMELINE

Submission Deadline

31 days remaining

(LOT-0000)

Published

TENDER DOCUMENTS

31 days remaining

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