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Activeted-502712-2026

Contact Center Solution

Contact Center Solution: estimated call-off volume of approx. €4,000,000 within a basic term of 4 years. The client is entitled to place call-offs with a volume ranging from 50% up to 1.5 times the aforementioned call-off volume, resulting in an estimated upper limit of approximately €6,000,000.

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CONTRACTING AUTHORITY

Name

BWI GmbH

City

Bonn

Country

DE

CLASSIFICATION

Procedure Type

Open Procedure

Contract Type

Services

Main CPV

79512000, Call centre.

Other CPV

72263000, Software implementation services.

72260000, Software-related services.

ADDITIONAL DETAILS

EU Funded

Yes

Suitable for SMEs

No

Electronic Submission

allowed

Legal Basis

32014L0024

DEADLINES & TIMELINE

Submission Deadline

25 days remaining

(LOT-0000)

Published

TENDER DOCUMENTS

25 days remaining

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