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Activeted-391287-2026

Contact Center Platform for Tax Cooperation

We are seeking an integrated solution to optimize customer contact, aiming to efficiently support and handle interactions via telephony and live chat.

CONTRACTING AUTHORITY

Name

Belastingsamenwerking voor Gemeenten en Waterschappen (BsGW)

City

Roermond

Country

NL

CLASSIFICATION

Procedure Type

Open Procedure

Contract Type

Services

Main CPV

79342320, Customer-care services.

Other CPV

48510000, Communication software package.

64200000, Telecommunications services.

72267000, Software maintenance and repair services.

ADDITIONAL DETAILS

EU Funded

Yes

Electronic Submission

Required

Legal Basis

32014L0024

DEADLINES & TIMELINE

Submission Deadline

59 days remaining

(LOT-0000)

Published

TENDER DOCUMENTS

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