Contact Center Platform for Tax Cooperation
We are seeking an integrated solution to optimize customer contact, aiming to efficiently support and handle interactions via telephony and live chat.
CONTRACTING AUTHORITY
Name
Belastingsamenwerking voor Gemeenten en Waterschappen (BsGW)
City
Roermond
Country
NL
CLASSIFICATION
Procedure Type
Open Procedure
Contract Type
Services
Main CPV
79342320, Customer-care services.
Other CPV
48510000, Communication software package.
64200000, Telecommunications services.
72267000, Software maintenance and repair services.
ADDITIONAL DETAILS
EU Funded
Yes
Electronic Submission
Required
Legal Basis
32014L0024
DEADLINES & TIMELINE
Submission Deadline
59 days remaining(LOT-0000)
Published