Digitalization of Processes and E-Services for the Katowice Road and Bridge Management

Digitalization of back-office processes and data, and provision of public e-services for citizens, businesses, and administration at the Municipal Road and Bridge Management in Katowice: Development of back-office applications, implementation of modern technological solutions, digitalization of analog data for e-services, ensuring interoperability, cybersecurity, digital accessibility, and data protection. This includes improving citizen and business service through administrative process digitalization (maturity level 5), digitalization of spatial data for public roads, digitalization of databases for e-services (including mobile devices), creation of an IT back-office infrastructure, compliance with cybersecurity requirements (risk management, business continuity, incident handling, system integration), compliance with GDPR (privacy by design/default, data minimization, integrity, confidentiality, accountability), procurement of a smart city IT system, and ensuring interoperability of IT systems for public registers; further items as per the tender documents.

Tender documents

Additional details