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Activeted-422816-2026

Comprehensive IT User Support Services for UNED

Comprehensive User Help Desk services, including remote and on-site support, plus hardware maintenance for UNED's IT systems.

CONTRACTING AUTHORITY

Name

Rectorado de la Universidad Nacional de Educación a Distancia

City

Madrid

Country

ES

CLASSIFICATION

Procedure Type

Open Procedure

Contract Type

Services

Main CPV

72611000, Technical computer support services.

Other CPV

72253200, Systems support services.

72253000, Help-desk and support services.

72227000, Software integration consultancy services.

79342320, Customer-care services.

72250000, System and support services.

72253200, Systems support services.

72253000, Help-desk and support services.

72227000, Software integration consultancy services.

79342320, Customer-care services.

72250000, System and support services.

LOTS (2)

LOT-0001Services

User Help Desk, Vor-Ort-Support und Hardware-Wartung

€8,171,262

LOT-0002Services

Spezialisierter technischer Support für IT-Plattformen

€2,143,855

ADDITIONAL DETAILS

EU Funded

Yes

Electronic Submission

Required

Legal Basis

32014L0024

DEADLINES & TIMELINE

Submission Deadline

31 days remaining

(LOT-0001)

Published

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