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Activeted-353500-2026

Omnichannel Citizen Service for Vitoria-Gasteiz

We are seeking a provider for a comprehensive citizen service, integrating the 010 hotline, citizen offices, and online inquiries to enhance citizen satisfaction.

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CONTRACTING AUTHORITY

Name

Ayuntamiento de Vitoria-Gasteiz - Ayuntamiento de Vitoria-Gasteiz

City

Vitoria-Gasteiz

Country

ES

CLASSIFICATION

Procedure Type

Open Procedure

Contract Type

Services

Main CPV

79342320, Customer-care services.

Other CPV

79512000, Call centre.

ADDITIONAL DETAILS

EU Funded

Yes

Electronic Submission

Required

Legal Basis

32014L0024

DEADLINES & TIMELINE

Submission Deadline

27 days remaining

(LOT-0001)

Published

TENDER DOCUMENTS

27 days remaining

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