Activeted-423732-2026
Framework Agreement for Call Center Services for Bundesdruckerei Group
Support the internal Customer Service Center of Bundesdruckerei Group in handling customer inquiries about IT security solutions. Approximately 965,000 inquiries are expected over four years.
€5,700,000
View original sourceCONTRACTING AUTHORITY
Name
Bundesdruckerei GmbH
City
Berlin
Country
DE
CLASSIFICATION
Procedure Type
Open Procedure
Contract Type
Services
Main CPV
79512000, Call centre.
LOTS (2)
LOT-0001Services
Callcenter-Leistungen für IT-Sicherheitslösungen
€5,700,000
LOT-0002Services
Callcenter-Leistungen für IT-Sicherheitslösungen
€2,500,000
ADDITIONAL DETAILS
EU Funded
Yes
Suitable for SMEs
No
Electronic Submission
Required
Legal Basis
32014L0024
DEADLINES & TIMELINE
Submission Deadline
31 days remaining(LOT-0001)
Published