Service Level Agreement (SLA) for the Digitalization Workflow System ProArc
We are seeking a provider for technical support, maintenance, and administration of the ProArc Digitalization Workflow System. The goal is to ensure 24/7 operation, stability, and security of the system.
CONTRACTING AUTHORITY
Name
Slovenská národná knižnica
City
Martin
Country
SK
CLASSIFICATION
Procedure Type
Open Procedure
Contract Type
Services
Main CPV
72267000, Software maintenance and repair services.
Other CPV
60000000, Transport services (excl. Waste transport).
72253200, Systems support services.
71356300, Technical support services.
48000000, Software package and information systems.
ADDITIONAL DETAILS
EU Funded
Yes
Suitable for SMEs
Yes
Electronic Submission
Required
Legal Basis
32014L0024
DEADLINES & TIMELINE
Submission Deadline
34 days remaining(LOT-0001)
Published