Support Services for the Neptun Unified Study System 3
Support services for the Neptun Unified Study System: 9 services, including system monitoring, legal compliance, software updates, online helpdesk, error handling, documentation, e-learning support, Neptun conference, customer service, and operations support. The contract covers support for 21 Neptun modules, interfaces, and functionalities, divided into: FINANCES, STUDENT PAYMENTS (8 modules: OTP SimplePay, FairPay/Payment request module, Petty cash module, POS terminal module, Paper-based invoice module, E-invoice or electronically archived invoice module, External invoice recording module, Currency module); ADMINISTRATION SUPPORT (3 modules: AD synchronization, ERASMUS module, Dormitory module); COMMUNICATION AND EDUCATION SUPPORT (1 module: UniPoll questionnaire management module); COOPERATION WITH EXTERNAL SYSTEMS (4 modules: FIR module, Windows Services module, Neptun Adult Education Support (FAR) module, EVOP Innovation services – Kooper module); INTERFACES (3 interfaces: CooSpace interface, EOS economic interface, FDL QSL).
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