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Activeted-403426-2026

Telephone Support Platform with Intelligent Virtual Assistants

Procurement of a telephone support platform enhanced by intelligent virtual assistants to improve service quality.

CONTRACTING AUTHORITY

Name

Dirección General de Gestión Económica, Contratación e Infraestructuras de la Conselleria de Sanidad

City

Valencia

Country

ES

CLASSIFICATION

Procedure Type

Open Procedure

Contract Type

Supplies

Main CPV

48180000, Medical software package.

Other CPV

72200000, Software programming and consultancy services.

72212900, Miscellaneous software development services and computer systems.

72240000, Systems analysis and programming services.

72610000, Computer support services.

72611000, Technical computer support services.

ADDITIONAL DETAILS

EU Funded

Yes

Electronic Submission

Required

Legal Basis

32014L0024

DEADLINES & TIMELINE

Submission Deadline

21 days remaining

(LOT-0000)

Published

TENDER DOCUMENTS

21 days remaining

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