Management and Maintenance of GRC Platform, Customer Portal, and IssyGPT

Management and maintenance of the GRC platform (Salesforce Service Cloud), the Salesforce Customer Portal (Salesforce Community Cloud), and IssyGPT (Salesforce Agentforce module): accompaniment, management, and support maintenance, including TMA (ticket management). This is a framework agreement for services at unit prices, executed via purchase orders, with no minimum quantity, for a maximum annual amount of 70,000 EUR net. Duration 1 year, tacitly renewable 3 times, maximum total duration 4 years.

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