Workforce Management Software for KCC and Citizen Services
The City of Utrecht is seeking a SaaS solution for Workforce Management to optimize scheduling and staffing for its Customer Contact Center and Citizen Services. The software will support approximately 250 employees and 10 planners.
CONTRACTING AUTHORITY
Name
Gemeente Utrecht
City
UTRECHT
Country
NL
CLASSIFICATION
Procedure Type
Open Procedure
Contract Type
Services
Main CPV
72000000, IT services: consulting, software development, Internet and support.
ADDITIONAL DETAILS
EU Funded
Yes
Electronic Submission
Required
Legal Basis
32014L0024
DEADLINES & TIMELINE
Submission Deadline
120 days remaining(LOT-0000)
Published