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Activeted-460753-2026

Workforce Management Software for KCC and Citizen Services

The City of Utrecht is seeking a SaaS solution for Workforce Management to optimize scheduling and staffing for its Customer Contact Center and Citizen Services. The software will support approximately 250 employees and 10 planners.

CONTRACTING AUTHORITY

Name

Gemeente Utrecht

City

UTRECHT

Country

NL

CLASSIFICATION

Procedure Type

Open Procedure

Contract Type

Services

Main CPV

72000000, IT services: consulting, software development, Internet and support.

ADDITIONAL DETAILS

EU Funded

Yes

Electronic Submission

Required

Legal Basis

32014L0024

DEADLINES & TIMELINE

Submission Deadline

120 days remaining

(LOT-0000)

Published

TENDER DOCUMENTS

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