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Call center software for central appointment scheduling and telephony

Notice title: Aankoop, implementatie, integratie, ondersteuning en verdere optimalisatie van callcentersoftware.

Status
Active
Submission Deadline
30 days remaining
Location
Antwerpen, Belgium
Estimated Value
€3,278,500
Procedure
Negotiated procedure with prior call for competition · Supplies
Category
Networking, Internet and intranet software package.Software package and information systems.
Published
Reference
ted-736130-2026

Call center software: Procurement, implementation, integration, support, and optimization of an integrated and future-oriented software solution to support central appointment scheduling, central telephony, and decentralized secretariats; improvement of accessibility, efficiency, uniformity, and quality of telephone services and appointment scheduling.

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Tender documents

  • Portal — LOT-0001NON-RESTRICTED-DOCUMENT
  • TED HTML — 736130-2026HTML
  • TED PDF — 736130-2026PDF
  • TED XML — 736130-2026XML
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Additional details

EU Funded
No
Electronic Submission
Required
Legal Basis
32014L0024

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