ICT-supported Communication Services for Citizen Dialogue
Status
Active
Submission Deadline
32 days remaining
Contracting authority
Bundesministerium für Wirtschaft und Energie4 more open tenders view
Location
Berlin, Germany
Procedure
Open Procedure · Services
Category
Business-development consultancy services.Telephone switchboard services.Public relations services.
Published
Reference
ted-577073-2026
Source
Communication services for citizen dialogue: Support for communication with citizens and other target groups on BMWE topics via hotlines and the official government service number 115 (2nd level). This includes handling inbound calls, providing answers in German with high advisory depth, making outbound calls, written responses to inquiries, and computer-assisted help with website navigation (co-browsing). The basic services include the Hotline for SMEs and Start-ups, the unified government service number 115, and an optional ad-hoc hotline.
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Tender documents
- Portal — LOT-0000NON-RESTRICTED-DOCUMENT
- TED HTML — 577073-2026HTML
- TED PDF — 577073-2026PDF
- TED XML — 577073-2026XML
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Additional details
EU Funded
Yes
Suitable for SMEs
No
Electronic Submission
Required
Legal Basis
32014L0024