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Post-warranty maintenance and development of the Automated Information System for Electronic Services of the Ministry of Foreign Affairs

Status
Active
Submission Deadline
10 days remaining
Location
гр.София, Bulgaria
Estimated Value
€29,400
Procedure
Open Procedure · Services
Category
Software-related services.
Published
Reference
ted-498714-2026

Post-warranty maintenance and development of the Automated Information System (AIS) for Electronic Services of the Ministry of Foreign Affairs (MFA): This includes ensuring the operability and effective use of all system components, continuous development, updating, and upgrading of the AIS for optimization and increased efficiency, creating conditions for connecting to other systems for interoperability, guaranteeing continuous operation via an accessible web-based interface, and providing a Service Desk for phone calls, emails, and online requests, as well as a web-based system for registering and tracking problems and incidents.

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Tender documents

  • Portal — LOT-0001NON-RESTRICTED-DOCUMENT
  • TED HTML — 498714-2026HTML
  • TED PDF — 498714-2026PDF
  • TED XML — 498714-2026XML
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Additional details

EU Funded
Yes
Electronic Submission
Required
Legal Basis
32014L0024
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