NPS Benchmark Study in Tracking Design
Status
Active
Submission Deadline
29 days remaining
Contracting authority
BARMER Beschaffung und Vergabe18 more open tenders view
Location
Wuppertal, Germany
Procedure
Open Procedure · Services
Category
Market research services.Survey services.Social research services.
Published
Reference
ted-574684-2026
Source
NPS Benchmark Study in Tracking Design: Establishment of a benchmark tracking system for the Net Promoter Score® (NPS) target metric to continuously measure the success of customer loyalty enhancement measures compared to competitors. Identification of key drivers for customer loyalty/acquisition and their continuous measurement and reporting. The basis for measurements are online surveys of participants in one or more panels; further items as per the tender documents.
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Tender documents
- Portal — LOT-0000NON-RESTRICTED-DOCUMENT
- TED HTML — 574684-2026HTML
- TED PDF — 574684-2026PDF
- TED XML — 574684-2026XML
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Additional details
EU Funded
Yes
Suitable for SMEs
No
Electronic Submission
Allowed
Legal Basis
32014L0024