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E-Service Platform with Portal, Mobile App, and Modernization of Domain Systems (Taxes, Waste, Finance)

Notice title: Wdrożenie platformy e-usług publicznych wraz z portalem, aplikacją mobilną, modernizacją systemów dziedzinowych (podatki, odpady, finanse), systemem EZD oraz integracjami (Krajowy Węzeł Identyfikacji, ePłatności, mObywatel, e-Doręczenia, KSeF)

Status
Active
Submission Deadline
19 days remaining
Location
Chorzów, Poland
Procedure
Open Procedure · Supplies
Category
Electronic publishing software package.Software package and information systems.Document management system.
Published
Reference
ted-736477-2026

Development, delivery, and implementation of a comprehensive e-service platform for residents and businesses: includes a web portal and a mobile application (Android/iOS) offering online payments, personalized information (taxes, fees, correspondence), waste collection schedules, reporting of public space defects, social consultations, and a tourism module, with authentication via the National Electronic Identification Node. The service also covers the digitization of back-office processes, the modernization of domain systems for local taxes and fees, waste management, and finance and budget, with integrations (e-Doręczenia, KSeF, Poczta Polska). Furthermore, the implementation of an information security management system and an HR and payroll system with an employee portal is included. Additionally, the digitization and provision of public data in open formats (budget data, register of properties for lease, register of alcohol sales permits) with API.

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Tender documents

  • Portal — LOT-0001NON-RESTRICTED-DOCUMENT
  • TED HTML — 736477-2026HTML
  • TED PDF — 736477-2026PDF
  • TED XML — 736477-2026XML
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Additional details

EU Funded
Yes
Electronic Submission
Required
Legal Basis
32014L0024

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