Mail Services for Deutsche Bundesbank in Hamburg

Mail transport and delivery: daily pickup from Monday to Friday from Deutsche Bundesbank collection points in Hamburg and delivery to recipients; no pickup or delivery on public holidays. Mail types include standard letter up to 20 g (approx. 153,074 annually), compact letter up to 50 g (approx. 8,504 annually), large letter up to 500 g (approx. 5,102 annually), maxi letter up to 1000 g (approx. 3,402 annually), maxi letter Plus up to 2000 g, postcard, surcharge registered mail with delivery confirmation, surcharge registered mail, surcharge registered mail with return receipt (approx. 100 annually), surcharge official delivery service. 97% of mail is machine-readable, less than 3% handwritten. Mail must be separated by format and lot-clean for pickup; registered mail and official delivery service items are handed over separately and marked. The contractor provides own transport containers and operating materials free of charge, which must protect mail from moisture and dirt. All mail receives a visible mark with pickup date and service provider name, maximum two marks in total, without advertising. Employees must be reliable, trained, have good local knowledge, and adhere to data protection and mail secrecy; service ID must be carried. Complaints must be answered within two working days and resolved within two weeks; a dedicated contact person must be available on working days from 08:00 to 17:00. In case of pickup delay, immediate telephone notification is required, and pickup must be caught up as soon as possible; additional costs for alternative delivery by Deutsche Post AG are borne by the contractor. further items as per the tender documents.

Tender documents

Additional details