Development of inclusive financial services and products

Notice title: 10009293-Development of inclusive financial services and products

Development of inclusive financial services and products: The service comprises three work packages. The first package includes the selection and appraisal of partner Financial Service Providers (FSPs) through institutional diagnostics, reviewing their product offering, business model, lending processes, digital infrastructure, client outreach capacity, and staff skills. Subsequently, cooperation agreements and detailed work plans will be established, to be completed within the first three months. The second package focuses on technical support for FSPs in designing or adapting financial products for target groups such as women-led businesses, rural borrowers, and MSME clients. This involves prototype design, pilot testing, assessment, refinement, and roll-out. Additionally, marketing materials and outreach strategies will be developed, internal procedures and manuals adjusted, and front-line staff trained. At least three financial product prototypes must be developed by the fifth to seventh month, piloted by month eight, and formally adopted with updated manuals by month ten. The third package covers cross-cutting contributions such as occasional training inputs for financial sector stakeholders (e.g., Central Bank of Iraq, sector associations), support for GIZ's monitoring and evaluation activities, and at least three public communication outputs (case studies, blog posts, fact sheets).

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