Activeted-438903-2026
EUDI-Wallet Support Organisation: Contact Operations for Self-Service and First Contact
We are seeking a service provider for Level 0 and Level 1 support of the EUDI-Wallet. This includes self-service channels like FAQs and chatbots, as well as first-contact handling across all channels.
CONTRACTING AUTHORITY
Name
SPRIND GmbH - Bundesagentur für Sprunginnovationen
City
Leipzig
Country
DE
CLASSIFICATION
Procedure Type
Open Procedure
Contract Type
Services
Main CPV
72000000, IT services: consulting, software development, Internet and support.
Other CPV
72250000, System and support services.
72253000, Help-desk and support services.
ADDITIONAL DETAILS
EU Funded
Yes
Suitable for SMEs
No
Electronic Submission
Required
Legal Basis
32014L0024
DEADLINES & TIMELINE
Submission Deadline
29 days remaining(LOT-0001)
Published