VoC Feedback & Analytics for the EUDI Wallet Support Organisation
We are seeking a service provider to build and operate a VoC platform, including feedback tools and KPI dashboards. The goal is data-compliant collection and analysis of user feedback to improve the service.
CONTRACTING AUTHORITY
Name
SPRIND GmbH - Bundesagentur für Sprunginnovationen
City
Leipzig
Country
DE
CLASSIFICATION
Procedure Type
Open Procedure
Contract Type
Services
Main CPV
72000000, IT services: consulting, software development, Internet and support.
Other CPV
72225000, System quality assurance assessment and review services.
72253000, Help-desk and support services.
ADDITIONAL DETAILS
EU Funded
Yes
Suitable for SMEs
No
Electronic Submission
Required
Legal Basis
32014L0024
DEADLINES & TIMELINE
Submission Deadline
29 days remaining(LOT-0001)
Published