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Activeted-432967-2026

VoC Feedback & Analytics for the EUDI Wallet Support Organisation

We are seeking a service provider to build and operate a VoC platform, including feedback tools and KPI dashboards. The goal is data-compliant collection and analysis of user feedback to improve the service.

CONTRACTING AUTHORITY

Name

SPRIND GmbH - Bundesagentur für Sprunginnovationen

City

Leipzig

Country

DE

CLASSIFICATION

Procedure Type

Open Procedure

Contract Type

Services

Main CPV

72000000, IT services: consulting, software development, Internet and support.

Other CPV

72225000, System quality assurance assessment and review services.

72253000, Help-desk and support services.

ADDITIONAL DETAILS

EU Funded

Yes

Suitable for SMEs

No

Electronic Submission

Required

Legal Basis

32014L0024

DEADLINES & TIMELINE

Submission Deadline

29 days remaining

(LOT-0001)

Published

TENDER DOCUMENTS

29 days remaining

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