Managed Services for Network Operations

Managed Services for LAN and WLAN infrastructure: Takeover, operation, stabilization, and further development of the existing infrastructure to establish robust, transparent, and permanently controllable network operations. The service considers the requirements of a clinic with critical infrastructure (KRITIS) relevance and includes handling outages, disruptions, changes, and security events while considering clinical operating processes. Short escalation paths, reliable service times, structured documentation, clear communication channels, and a qualified technical team are required. The goal is to reduce dependence on individual knowledge and manual operating procedures by establishing standardized operating procedures, reviewing and updating existing documentation, and making service quality measurable.

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