Mobile Phone Contracts

Mobile phone connections: Provision and activation of 2,230 connections (as of 01.04.2026), with the number subject to variation based on demand, in various tariffs and options; provision and dispatch of up to four SIM cards per connection during a rollout; pre-configuration of SIM cards (hardware) and connections (network-side); e-SIM integration with up to four eSIMs per connection; dispatch of information material to employees; porting of existing phone numbers; activation of additional connections with new numbers as required; provision of a business app for users; provision of a service portal for administration; provision of an evaluation and analysis tool for consumption data; conducting a one-day user training for the service portal for a maximum of eight participants; free invoicing with itemized call records electronically or optionally in paper form; free 24/7 business customer hotline; provision of a Key Account Service Manager and a user help desk; other general customer services. The client may terminate up to 10 percent of connections per contract year, or up to 25 percent in case of major restructuring. A minimum of 1,500 mobile phone connections is guaranteed until the end of the contract.

Tender documents

Additional details