Telephony and Contact Center for ESEM
We are seeking a provider for an integrated telephony and contact center solution, including a modern phone system and agent application. This will optimize customer inquiry handling across various channels and includes diverse subscriptions.
CONTRACTING AUTHORITY
Name
Eskilstuna Strängnäs Energi och Miljö Aktiebolag
City
ESKILSTUNA
Country
SE
CLASSIFICATION
Procedure Type
Open Procedure
Contract Type
Services
Main CPV
64210000 – Telephone and data transmission services.
Other CPV
32500000 – Telecommunications equipment and supplies.
48510000 – Communication software package.
64200000 – Telecommunications services.
64212000 – Mobile-telephone services.
64214200 – Telephone switchboard services.
72000000 – IT services: consulting, software development, Internet and support.
ADDITIONAL DETAILS
EU Funded
Yes
Electronic Submission
Required
Legal Basis
32014L0025
DEADLINES & TIMELINE
Submission Deadline
No deadline specified
(LOT-0000)
Published