Teleinformatic System and Multi-channel Customer Platform
Status
Active
Submission Deadline
13 days remaining
Contracting authority
Location
Warszawa, Poland
Procedure
Open Procedure · Services
Category
Call centre.Systems analysis and programming services.Software-related services.
Published
Reference
ted-570758-2026
Source
Construction and implementation of a teleinformatic system – a multi-channel customer service platform supporting comprehensive user service: conducting a pre-implementation analysis, developing project documentation, delivering and configuring necessary software, and implementing three integrated system components (Contact Center, Internet Portal, e-learning platform). Detailed requirements are described in Annexes 1A, 1B, and 1C of the OPZ for Contact Center, Internet Portal, and e-learning platform.
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Tender documents
- Portal — LOT-0001NON-RESTRICTED-DOCUMENT
- TED HTML — 570758-2026HTML
- TED PDF — 570758-2026PDF
- TED XML — 570758-2026XML
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Additional details
EU Funded
Yes
Electronic Submission
Required
Legal Basis
32014L0024