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IT Workplaces, Device Administration, and Service Desk for Danmarks Nationalbank

Notice title: Udbud af kontrakt om it-arbejdspladser, enhedsadministration og servicedesk

Status
Active
Submission Deadline
30 days remaining
Contracting authority
Danmarks Nationalbank1 more open tender view
Location
København Ø, Denmark
Estimated Value
DKK 230,337,560
Procedure
Other procedure · Services
Category
IT services: consulting, software development, Internet and support.Portable computers.Workstations.
Published
Reference
ted-644608-2026

Services for IT workplaces, device administration, onsite support, and service desk: Delivery and support of desktop computers, laptops, and peripheral equipment; service desk functions and related operational and support services; support for tablets and smartphones. The supplier must acquire ownership of certain hardware assets and act as a Single Point of Contact. Collaboration takes place in a multi-vendor setup using the Nationalbank's ITSM solution and collaboration platform. Certification according to ISO/IEC 27001:2022 or an equivalent international standard and compliance with SWIFT CSP requirements are mandatory. The IT architecture is based on Microsoft technologies, and Service Delivery Management follows ITIL v3 principles; further items as per the tender documents.

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Tender documents

  • Restricted — LOT-0000RESTRICTED-DOCUMENT
  • TED HTML — 644608-2026HTML
  • TED PDF — 644608-2026PDF
  • TED XML — 644608-2026XML
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Additional details

EU Funded
Yes
Suitable for SMEs
Yes
Electronic Submission
Required
Legal Basis
32014L0024
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