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Maintenance, Management, Support, and Service of an IP Telephony System and Telecommunication Services for the Social Insurance Institution

Status
Active
Submission Deadline
15 days remaining
Contracting authority
Location
Warszawa, Poland
Procedure
Open Procedure · Services
Category
IP Telephone services.Telecommunications equipment and supplies.Digital switchboards.
Published
Reference
ted-552942-2026

Maintenance, management, support, and service of an IP telephony system and provision of telecommunication services for the Social Insurance Institution: Telecommunication services will be provided using telecommunication links made available to the contracting authority under this tender. A detailed description is provided in Attachment 11 of the tender documents. The contractor may subcontract parts of the order, excluding key tasks such as: managing the order execution (including project manager function), performing the initial analysis, plan, and executive project (Stages I–III according to the contract), maintenance and management of the central system (including administration of the CUCM cluster, Cisco Meeting Server (CMS), Expressway systems, and the monitoring system), handling P1 and P2 priority service requests, and coordinating fault removal within the SLA. The subject of the order includes ICT products and services as defined by the Polish Act of July 5, 2018, on the National Cybersecurity System.

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Tender documents

  • Portal — LOT-0001NON-RESTRICTED-DOCUMENT
  • TED HTML — 552942-2026HTML
  • TED PDF — 552942-2026PDF
  • TED XML — 552942-2026XML
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Additional details

EU Funded
Yes
Suitable for SMEs
Yes
Electronic Submission
Required
Legal Basis
32014L0024
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