IT System Solution for Helsinki City Staff Fund
IT system solution for staff fund lending and account services: an established, market-ready solution that does not require unnecessary development. The solution must include at least a web service for customers, reporting, generation of accounting data, integration (e.g., with the accounting system), and maintenance services. It may consist of multiple components that must form a functionally unified whole. The procurement includes technology, implementation, commissioning, continuous software service, user rights, support, maintenance, further development, and other expert services related to the use and development of the solution. From a process perspective, the solution covers basic data management (e.g., customer data, interest data), staff fund processes (account management, money deposits and withdrawals, payments, loan management, reconciliation of transactions with accounting), reporting, and outputs (e.g., account statements, certificates). The system must generate input for the creation of accounting data for an external system, with rules for this input defined within the system. The acquired solution must comply with municipal and accounting laws and the recommendations of the Association of Finnish Local and Regional Authorities (e.g., retention periods and reconciliations). The goal is to implement a stable and data-secure SaaS-based overall system that supports the staff fund's key processes, improves service delivery across various channels, automates operations, integrates with central city systems, and meets legal, data protection, and data security requirements. The delivery and commissioning project is estimated to start in 2026, with the target commissioning of the new system by 01.01.2028 at the latest. The contract is valid for a fixed term of two (2) years after commissioning and then continues indefinitely with termination clauses. The City of Helsinki does not commit to any procurement volumes.
CONTRACTING AUTHORITY
Name
Helsingin kaupunki
City
Helsingin kaupunki
Country
FI
CLASSIFICATION
Procedure Type
Open Procedure
Contract Type
Supplies
Main CPV
48800000, Information systems and servers.
Other CPV
72000000, IT services: consulting, software development, Internet and support.
ADDITIONAL DETAILS
EU Funded
Yes
Suitable for SMEs
Yes
Electronic Submission
Required
Legal Basis
32014L0024
DEADLINES & TIMELINE
Submission Deadline
56 days remaining(LOT-0000)
Published