Skip to main content
Back to CPV Overview
IT & Telecommunications

CPV 728|Digitization Services

Services for digitizing administrative processes, e-government and digital transformation.

Parent code:CPV 72, IT Services

Examples

Digital government implementation projectsDigitization of administrative processesE-government platformsDigital records managementProcess automation (RPA)

What is CPV Code 728?

CPV Code 728 in the Common Procurement Vocabulary stands for Digitization Services. This code covers services for the digital transformation of public administration, including e-government projects, process digitization and administrative modernization.

What Falls Under CPV 728?

Digitization services in the public sector include:

  • Online Access Act implementation: Digitizing government services
  • Digital records (E-Akte): Introduction of electronic records management
  • Process digitization: Analysis and digitization of analog administrative processes
  • RPA (Robotic Process Automation): Automating repetitive administrative tasks
  • Digital application procedures: Online forms, digital identity, e-payment
  • Register modernization: Digitizing government registers and data
  • AI in government: Artificial intelligence for administrative decisions and chatbots

Who Procures Under CPV 728?

Digitization services are demanded at all administrative levels, from the federal government coordinating central digitization initiatives to municipalities implementing digital citizen services and courts adopting electronic legal communications.

Germany's Online Access Act (OZG)

The OZG is the central driver: 575 government services are to be made available digitally, with billions of euros invested in administrative digitization. The "one for all" principle means one state develops a solution that all can use.

How Patterno Helps with CPV 728

Patterno HIT finds all digitization tenders and recognizes OZG projects, digital records implementations and process automation across all procurement portals.

Your benefits with Patterno:

  1. OZG projects: Automatic detection of Online Access Act initiatives
  2. All digitization areas: E-records, RPA, AI and e-government centrally
  3. Funded projects: Detection of co-financed digitization projects
  4. Daily updates: Matching tenders directly by email

Create your search profile and find all relevant digitization tenders.

Related CPV Codes

CPV 721

IT Consulting

CPV 722

Software Development

CPV 727

Cloud Services

CPV 483

Internet and Intranet Software

Related Glossary Terms

E-ProcurementCPV CodeTED (Tenders Electronic Daily)Procurement Platform

Current Tenders, CPV 728

View all

Penetration Testing

Penetration testing: internal penetration tests (all regular requirements described in the LB) up to 25 person-days (maximum quantity), external penetration tests (all regular requirements described in the LB) up to 70 person-days (maximum quantity), further services according to section 4.2 (including 4.2.5.1., 4.2.5.2.) up to 15 person-days (maximum quantity), provision of a service technician for services according to 4.2 up to 50 person-days (maximum quantity), deployment of project management (section 4.2.8.1.) up to 5 person-days (maximum quantity), deployment of a service manager (section 4.2.8.3.) up to 5 person-days (maximum quantity), deployment of a service center (section 4.2.8.4.) up to 5 person-days (maximum quantity), and potentially additional one-off costs for the contract up to 5 person-days (maximum quantity). One person-day comprises 8 person-hours.

Medizinischer Dienst Westfalen-Lippe

·Münster
Deadline:November 18, 2026

Basic IT Services for the City of Jyväskylä

Basic IT services for the City of Jyväskylä: User support services for resolving IT problems, usage advice, and work support; Endpoint lifecycle services including procurement of workstation devices for workstations, mobile devices, and accessories; Server operation services for server and communication infrastructure; Cloud services for centralized management and monitoring of public cloud resources and services; Information security services to protect the IT environment from threats and risks, including preventive measures, active monitoring, intrusion detection and response, and continuous security level improvement; Identity and access management services for personnel, partners, IT systems, and public cloud services; Expert services and consulting supporting IT infrastructure, IT systems, information security, and operational planning, optimization, development, expansion, and renewal; and service management for the administration and development of the procured service package and IT processes. The content of the service packages is preliminary and will be refined in negotiations. The procurement will be from a single supplier.

Jyväskylän kaupunki

·Jyväskylä
Deadline:November 20, 2026
PLN 20.7M

Maintenance and Development of the SIOEZ IT System

Maintenance and development of the SIOEZ IT system: Operation in production and PREPROD environments, including the implementation of modifications for the system used at CKE to support vocational examinations; further items as per the tender documents.

Centralna Komisja Egzaminacyjna

·Warszawa
Deadline:November 03, 2026

IT Services and Infrastructure Management for the Pontifical University of John Paul II in Krakow

Comprehensive IT services and IT infrastructure management for the Pontifical University of John Paul II in Krakow; the detailed scope of services is described in Appendix A of the tender documents.

UNIWERSYTET PAPIESKI JANA PAWŁA II W KRAKOWIE

·Kraków
Deadline:October 28, 2026

Find Tenders with CPV 728

With Patterno you automatically find relevant tenders in the area of Digitization Services - from over 4,500 procurement portals.

Start for free