What is CPV Code 725?
CPV Code 725 in the Common Procurement Vocabulary stands for IT Maintenance and Support. This code covers all services for the ongoing maintenance, servicing and support of IT systems, software applications and hardware infrastructure.
What Falls Under CPV 725?
IT maintenance and support encompass diverse services:
- Software maintenance: Updates, patches, bug fixes and further development
- Hardware maintenance: Repair, replacement and preventive maintenance of IT equipment
- IT helpdesk: First, second and third-level support for users
- System administration: Ongoing operation of servers, databases and networks
- Patch management: Regular security updates and system updates
- Monitoring: Surveillance of IT systems and proactive error detection
Who Procures Under CPV 725?
IT maintenance and support is needed by every public institution with IT infrastructure, from small municipalities to federal agencies, hospitals, schools and data centers.
Service Level Agreements
IT maintenance contracts define clear service levels including response times (1-4 hours), resolution times (4-24 hours for critical incidents), availability (99.5% to 99.99%), and defined escalation procedures.
How Patterno Helps with CPV 725
Patterno HIT finds IT maintenance and support tenders across all procurement portals and recognizes contract renewals and re-tenders early.
Your benefits with Patterno:
- All maintenance types: Software, hardware and full-service captured centrally
- Contract renewals: Detection of expiring contracts and re-tenders
- Daily updates: Matching tenders directly by email
- Complete coverage: Over 4,500 procurement portals monitored
Create your search profile and find all relevant IT maintenance tenders.